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Featured: Retail newcomers are great for healthcare, but bad for health systems

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By Pamela J. Gallagher

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Patients have been begging for affordability for decades, and the healthcare industry’s reluctance to innovate and adapt to patient demands has left a door open for retailers to move into the healthcare business. I believe this will be great for healthcare, but potentially disastrous for health systems.

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Pamela J. Gallagher