By Pamela J. Gallagher
Everywhere I see headlines about “The Great Resignation.” Many are pontificating about why people are leaving jobs or about unemployed individuals’ motivations for choosing to delay looking for a new position. However, I am particularly concerned with the employees who are left behind to pick up the slack as open positions remain unfilled.
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Healthcare organizations spend tens of millions on sophisticated data collection and storage, yet it is hard to define what data is worth to an organization. What is its true value? This depends entirely on how the organization uses it. If an organization does not understand how to interpret and make use of their current and historical data, they will not optimize the return on this significant investment.
Read MoreBy Pamela J. Gallagher
In 2019, emergency departments (ED) across the U.S. saw an average of 2.1 million patients per week, according to the Centers for Disease Control and Prevention (CDC). Over the past several decades, healthcare organizations have invested large amounts of money, time, and effort to study the trend of ever-increasing numbers of high-utilizers in the ED and discover solutions to slow this growth. Hospitals have offered care navigators, clinics for less emergent issues, and countless other alternatives, but with next to no progress. People, it seems, just wanted to come to the ED.
Read MoreBy Pamela J. Gallagher
The spread of COVID-19 has turned the U.S. healthcare industry upside down, and healthcare executives and professionals are having to relearn how to care for patients in the midst of a pandemic. The loss of life and peace of mind are sobering. I also believe that the way we deliver care during the coronavirus can provide healthcare leaders with an opportunity to re-imagine how we care for our patients in a post-pandemic world.
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By Pamela J. Gallagher
The federal government has introduced price transparency policies in hopes that consumers will be able to compare services and receive quality care that won’t break the bank. But not enough has been done to equip consumers to determine the overall value of the care they receive.
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